Terms of Service

These Terms of Service ("Terms") govern your use of askahealth.coach and all coaching services provided by Rachelle Davis, operating as Get Your Healthy Life and Ask a Health Coach ("we", "us", "our"). By accessing the site or engaging our services, you agree to these Terms.

1. What we offer

We offer holistic health coaching focused on chronic fatigue syndrome (CFS), ME/CFS, Long Covid, and burnout recovery. Our services include:

• 1-on-1 coaching sessions
• Group coaching programs (including The 4 Core Blueprint)
• Free educational resources and downloads
• Paid wellness products (journals, planners, courses)
• Informational blog content

2. Medical disclaimer

By using this site or engaging our coaching services, you acknowledge and agree that:

• Our content is educational and informational only. It is not a substitute for professional medical advice, diagnosis, or treatment.
• You should always consult a qualified healthcare provider before starting any new health protocol, changing your diet or supplements, beginning or stopping medications, or making decisions about your medical care.
• Chronic Fatigue Syndrome, ME/CFS, Long Covid, and related conditions are complex and require individualized professional evaluation.
• If you are experiencing a medical emergency, call 911 (or your local emergency number) or go to the nearest emergency room.
• If you are experiencing thoughts of self-harm or suicide, contact the 988 Suicide and Crisis Lifeline (US) or your local crisis line.
• We do not diagnose, treat, cure, or prevent any disease or medical condition.
• Results vary from person to person. No specific outcome is guaranteed.

3. Nature of the coaching relationship

Health coaching is a supportive, educational relationship focused on lifestyle, mindset, nutrition, nervous system regulation, and pacing strategies. It is distinct from medical treatment, psychotherapy, and counseling.

As your coach, Rachelle will:

• Listen carefully and offer educational support grounded in evidence-informed practices
• Share tools, frameworks, and strategies used in holistic wellness
• Encourage you to work with qualified medical providers alongside coaching
• Respect your autonomy and right to make your own health decisions

As a client, you agree that:

• You will continue to work with your medical team for diagnosis, medication, and clinical care
• You will share any medical concerns or worsening symptoms with your medical provider, not only with your coach
• You understand that coaching outcomes depend significantly on your own effort and engagement

4. Your responsibilities

When using this site or our services, you agree to:

• Provide accurate information on intake forms and during sessions
• Use our content and materials for personal, non-commercial purposes only
• Not share your coaching session recordings, materials, or account access with others
• Not use the site in ways that would damage, overload, or interfere with its function
• Not scrape, copy, or republish our content without written permission
• Comply with all applicable laws

5. Payments, refunds, and cancellation

Payments

Paid services are billed in advance through Square or Stripe. All prices are in US dollars unless otherwise stated. You are responsible for any applicable taxes.

1-on-1 coaching refunds

If you purchase a single 1-on-1 coaching session and need to cancel, please provide at least 24 hours' notice to reschedule. Sessions cancelled with less than 24 hours' notice are non-refundable.

Package and program refunds

For multi-session packages and group programs (including The 4 Core Blueprint):

• Within 7 days of purchase: full refund if no sessions have been delivered
• After any sessions or program content has been delivered: refunds are prorated based on sessions completed, at our discretion
• After 30 days: no refunds

Digital products

Journals, planners, downloadable guides, and recorded courses are non-refundable once delivered or accessed.

Rescheduling

We understand that chronic fatigue means some days are harder than others. We try to be flexible with rescheduling. Please communicate with us as early as you can.

6. Intellectual property

All content on this site — including text, graphics, logos, images, videos, audio, downloadable materials, coaching frameworks (such as The 4 Core Blueprint), and the design of the site itself — is the property of Rachelle Davis / Get Your Healthy Life and is protected by copyright, trademark, and other laws.

You may:

• View and print pages for personal, non-commercial use
• Share links to our content on social media or in personal communication
• Quote short passages (under 50 words) with clear attribution and a link back

You may not:

• Reproduce, republish, or redistribute our content on other websites, courses, or commercial materials
• Use our content to train AI models or feed into language model systems
• Claim our frameworks, program structures, or written content as your own
• Use our name, likeness, or brand in ways that suggest endorsement without written permission

7. Testimonials and results

Any testimonials or client stories shared on this site reflect individual experiences and are not a guarantee of similar outcomes. Chronic fatigue recovery is deeply personal and variable. Factors like the severity of your condition, co-occurring diagnoses, life circumstances, and how consistently you engage with the work all influence outcomes.

8. Limitation of liability

To the maximum extent permitted by law:

• This site and our services are provided "as is" without warranties of any kind, express or implied.
• We make no guarantees about specific health outcomes, recovery timelines, or results from coaching.
• We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site or services.
• Our total liability for any claim shall not exceed the amount you paid us for services in the 12 months prior to the claim.
• We are not responsible for actions you take based on educational content, or for your decisions regarding your own medical care.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In those jurisdictions, our liability is limited to the minimum extent permitted by law.

9. Indemnification

You agree to indemnify and hold harmless Rachelle Davis, Get Your Healthy Life, and Ask a Health Coach from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your misuse of the site or services
• Your decisions regarding your own medical care and wellbeing
• Content you submit through our forms or communications

10. Governing law and disputes

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services will be resolved as follows:

1. Informal resolution first. Contact us at askahealth@gyhl.com and we will make a good-faith effort to resolve any dispute within 30 days.
2. Mediation. If informal resolution fails, the parties agree to attempt mediation before pursuing litigation.
3. Venue. Any legal action must be filed in Harris County, Texas.

Nothing in this section affects your statutory rights where those cannot be waived under applicable law (including consumer rights for clients in the UK, EU, or EEA).

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be noted by updating the "Last updated" date at the top of this page. Your continued use of the site after changes take effect constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms:

Rachelle Davis
Get Your Healthy Life / Ask a Health Coach
Houston, Texas, United States
Email: askahealth@gyhl.com